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Refund Policy

As at March 28, 2023


Thank you for your purchase! We look forward to serving you with our DIY Self Registration Kit. If for any reason you decide to cancel this purchase you may contact us to receive a refund of your payment. Please see our  policy below for the conditions under which this is possible.

Cancellation Process

If you decide to cancel your purchase, you can send an email to requesting a refund.  “REFUND REQUESTED” must be included in the subject line of your email for the refund to be processed. Please include your invoice # and the reason for canceling in the body of the email. This reason is for our records and does not affect our decision to issue a refund.


After receiving your email request we will investigate that your payment was received. The inclusion of the invoice number in your payment description and in the refund request email is very important for us to process your request, so please ensure the invoice number is included. We will also need bank details of the account we are to send the money to. Please note that we will only send money in the name of the business that the payment came from originally. We will not make refunds to third parties.


Once we have verified your payment with the invoice number then we will proceed to remit your funds back to your bank account. Your enrollment into the instruction portal and workspace will be removed. A valid request for a refund will be processed within thirty (30) days of receipt of the request.

  • Any requests made after seven (7) days of purchase are not eligible for a refund.

  • Under section 28(2)(f) of Electronic Transactions Act, 2006, if the course is accessed at any time after purchase, you will be ineligible for a refund.



Please direct questions to:

Sales Administrator

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